Quality Assurance Officer - Commodity Inspections

Navi Mumbai
ISO standards quality control concept, assurance warranty

An exciting opportunity has arisen at Commodity Inspections at Navi Mumbai, India for QUALITY ASSURANCE OFFICER – COMMODITY INSPECTIONS.

As the Quality Assurance Officer you would be responsible and authorised to ensure that processes and procedures needed for the management system are established, implemented and maintained, and that performance of the management system and any need for improvement is reported to management.

Are you a self-driven, systematic, process-oriented person and possess analytical skills and do you want to be part of our international network? Then we are looking for you!

Tasks and responsibilities

  • Assist in planning and execution of internal audits and processing the findings of the same
  • Active participation for preparation of external (accreditation) audits
  • Assist in planning, preparation and participation of the management review
  • Maintain and implement accreditation requirements as per ISO 17020 & ISO 17025
  • Register, investigate (root cause analysis, corrective action, preventive action, extent analysis), and follow-up of complaints & internal/external audit findings
  • Implement and monitor compliance of corrective actions
  • Assist addressing claims and appeals
  • Assist in establishing, implementing and maintaining of processes and procedures in the Quality Manual
  • Assist in establishing qualification criteria as per ISO 17020 & ISO 17025 and industry standards and ensuring competency of employees is maintained in compliance to the same
  • Lead and drive trainings and guidance for employees on quality assurance processes and best practices to ensure consistent quality
  • Report to General Manager about the functioning of Quality Management System
  • Report established quality control points and KPIs to Management on monthly basis


  • Graduate in Science
  • Minimum 2 years’ experience of ISO 17020 & ISO 17025 in TIC or related industry
  • Certificate course of LA ISO 9001/ Awareness course of ISO 17020 would be preferable
  • Familiarity with quality control tools and techniques
  • Working experience and knowledge of ISO 17020 & ISO 17025 and applicable ASI documentation
  • Excellent command of English spoken and written
  • Knowledge of quality assurance principles, methodologies, and best practices
  • Knowledge of commodity inspections
  • Strong attention to detail and analytical skills
  • Resourceful, fast learner with strong interpersonal, problem-solving skills
  • Proficient with MS Office
  • Experience of working with diverse teams

Our Company

From our roots in agricultural inspections, Control Union have been operating for over 100 years and by now are engaged in many fields including inspections, certifications, logistics, collateral management and risk management etc. Our in-depth knowledge and experience covers all aspects of the supply chain in many industries including agriculture, textile, energy, forestry and sustainability etc.

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